Data Security

Adda247's Privacy Policy — Your Data Is Completely Safe With Us

Adda247 believes your personal data belongs to you. This Privacy Policy clearly outlines what information we collect, how we use it, and how we keep it secure.

Last updated: 1 January 2026

How Adda247 Works to Protect Your Privacy

We don't just make promises — our technology and policies are built to genuinely keep your data safe.

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SSL Encryption

All your data transfers are secured with 256-bit SSL encryption. No third party can access your information under any circumstances.

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Your Data Is Never Sold

Adda247 never sells your personal data to third parties. Your information is used solely for the purpose of operating the platform.

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Transparent Data Use

We're clear about what data we collect and why. No hidden agendas — you'll always know the reason behind every piece of information we gather.

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Right to Rectification

You can view, correct, or request deletion of your personal information at any time.

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Cookie Controls

We use cookies, but you have full control over them at any time through your browser settings.

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Regulatory Compliance

Adda247's privacy policy is built in accordance with international data protection standards and is updated on a regular basis.

01

Introduction & Scope

Adda247 (adda247.app) is a trusted online betting and gaming platform in Bangladesh. This Privacy Policy applies to our website, app, and all associated services. By using the platform, you are considered to have accepted the terms of this Privacy Policy.

We understand how valuable your personal data is. That's why Adda247 has embraced a Privacy by Design approach from day one — meaning data protection is built into the foundation of our platform, not added as an afterthought. This policy is here to give you full transparency into what data we collect, how we use it, and why.

Please note: This Privacy Policy is an integral part of Adda247's Terms & Conditions. If you have any questions, support@adda247.appto get in touch with us.

This policy has been drawn up in accordance with applicable data protection laws in Bangladesh and international standards. Protecting the data of every member who uses Adda247's services is both our legal and ethical responsibility.

02

What Information We Collect

Adda247 only collects information that is necessary for operating the platform, improving service quality, and meeting legal obligations. We do not collect excessive or irrelevant data.

Data Type Example Source of Collection
Identity Details Name, date of birth, national ID number Registration form, KYC verification
Contact Information Mobile number, email address Registration Form
Financial Information BKash/Nagad number, transaction history Payment Processing
Device Information IP address, browser type, operating system Automatically
Usage Data Login time, betting history, game activity While Using the Platform
Cookies & Tracking Session cookies, performance cookies During website visits

As part of KYC (Know Your Customer) verification, we may request a photo of your National ID or passport. This information is used solely to verify your identity and prevent fraud.

03

How Your Information Is Used

Adda247 uses your information for specific, limited purposes only. We never misuse your data or use it beyond what was stated at the time of collection.

  • To create and manage your account and ensure its security.
  • To process all financial transactions, including deposits and withdrawals.
  • To provide customer support and resolve your complaints.
  • To detect and prevent fraud, money laundering, and other unlawful activity.
  • To fulfil legal obligations and meet regulatory requirements.
  • To improve our platform services and deliver a personalized experience.
  • To send you promotional offers and bonus information (with your consent).
  • To provide responsible gaming support.

Marketing Communications: We only send you promotional emails or SMS when you have opted in. You can withdraw that consent at any time — either through your account settings or by contacting our support team directly.

04

Data Sharing & Disclosure

Adda247 never sells your personal information. In certain circumstances, data may be shared with trusted third parties — and only the minimum necessary information is shared. All recipients are required to uphold the same privacy standards we follow.

  • Payment processors: Necessary information is shared with payment gateways such as bKash, Nagad, and Rocket to process deposits and withdrawals.
  • Legal authorities: Information may be disclosed in compliance with government or judicial directives under the laws of Bangladesh.
  • Fraud prevention agencies: Data may be shared with relevant authorities to prevent fraud and money laundering.
  • Technology service providers: Cloud and IT service providers used to operate the platform may access limited data, but are bound by contractual confidentiality obligations.

Every third-party organisation that Adda247 works with is required to comply with our privacy standards. We do not partner with any entity that may use your data for their own purposes.

05

Cookies & Tracking Technologies

Adda247's website and app use cookies and similar tracking technologies to enhance your browsing experience and keep platform services running smoothly.

Cookie Type Purpose Duration
Essential Cookies Login session, security verification Until the session ends
Performance Cookies Monitoring page load speed 30 days
Functional Cookies Saving language and preference settings 1 year
Analytics Cookies User Behavior Analytics 90 days

You can disable cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features.

06

Our Data Security Technology

Adda247 uses industry-leading security technology to protect your data. Our security framework is multi-layered, so that even if one layer is breached, the others continue to provide protection.

  • All data transmissions are secured with 256-bit SSL/TLS encryption.
  • All data stored on our servers is protected with AES-256 encryption.
  • Regular security audits and penetration testing are conducted.
  • Two-factor authentication (2FA) is available for added account security.
  • Suspicious logins and activity are automatically detected and blocked.
  • Our data centers comply with the highest physical and digital security standards.
  • Financial information is never stored directly on our servers — all payments are processed through a payment gateway.

In case of a security breach: In the event of a data breach, Adda247 will notify affected members within 72 hours and take the necessary protective measures.

07

Your Rights

Every member registered with Adda247 holds the following rights over their personal information.

Right to Access

You can request to view the information we hold about you.

Right to Rectification

You can request corrections to any inaccurate or outdated information we hold.

Right to Erasure

In certain circumstances, you may request that your data be deleted.

Right to Restrict Processing

You can request that we limit how your data is used for specific purposes.

Right to Data Portability

You can request a copy of your data in a structured, portable format.

Right to Withdraw Consent

You may withdraw your consent to marketing communications or optional data processing at any time.

To exercise these rights, support@adda247.appto email us. We will respond to your request within 30 business days.

08

Children's Privacy

Adda247 strictly does not serve anyone under the age of 18. Our platform is intended exclusively for adults. Age verification is carried out at registration, and any account found to belong to a minor is closed immediately.

If you believe we have inadvertently collected information from a child, please contact us immediately at support@adda247.appto contact us. We will delete that information immediately.

09

Privacy Policy Updates

Adda247 may update this Privacy Policy from time to time. When changes are made, the "Last Updated" date at the top of the page will be revised accordingly.

  • For significant changes, members will be notified at their registered email address at least 14 days in advance.
  • Minor updates will be communicated via on-platform notifications.
  • Continued use of the platform after any changes constitutes acceptance of the updated policy.
  • If you object to the updated policy, you may request account closure before the effective date.

Tip: Check back on this page from time to time and keep an eye on the "Last Updated" date to stay informed of the latest version of our Privacy Policy.

10

Contact & Complaints

For any questions, requests, or complaints regarding this Privacy Policy, please reach out to our dedicated Privacy Team.

  • Email: support@adda247.app
  • Live Chat: Available after logging in to the platform
  • Support ticket: Submit one from the "Help" section of your account

Adda247 will respond to formal complaints within 7 business days. For complex matters, this may extend up to 30 business days, and you will be kept updated on the progress throughout.

Privacy Policy — Frequently Asked Questions

No, never. Adda247 does not sell your personal data to any third party. Limited information is only shared with trusted partners when strictly necessary — such as for payment processing or legal compliance.

Yes. You can log in to your account at any time to view and update your personal information. To request more detailed records, email us at support@adda247.app.

After account closure, certain data may be retained for a defined period to meet legal obligations. However, your data will no longer be used for marketing purposes, and all information will be permanently deleted once the retention period expires.

Yes. Your bKash/Nagad number or card details are not stored directly on Adda247's servers. Payment information is processed through payment gateways that comply with the highest security standards.

You can opt out of promotional emails or SMS from the "Notifications" section in your account settings. Alternatively, contact us directly at support@adda247.app and we'll take action within 24 hours.

Bet Safely on Adda247

Your data is fully secure. Register today and experience betting on a platform you can trust.

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